TVWalks.com (TVW) is committed to safeguarding your privacy. This Privacy Policy statement explains the data processing practices of TVW. If you have any requests concerning your personal information or any questions about these practices, please contact our Privacy Officer by e-mail at customerservices@tvwalks.com.
Our site contains links to third party sites, which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.
Information provided by you may be requested from the TVW website or from one of our co-marketing partner sites that offer TVW products or services on their own websites under their company and/or brand name. In the event that you provide us with personal information for the purposes of free registration and you later make a purchase, whether directly from us or facilitated by one of our e-commerce partners, your privacy rights will be protected according to our stated policies and the stated privacy policies of these partners, which will be posted and available for your review at the time of purchase.
Information Collected
Personal information is collected and controlled by TVW (Bonza TV Limited of 72 Cranbrook Road, London W4 2LH). We collect personally identifiable information about you (your “Data”) through:
• The use of inquiry and registration forms.
• The purchase process when you buy any of our products or services.
• The provision of your details to us either online or offline.
The elements of your Data that we collect may include:
• Name
• Job title
• Company name
• Home, shipping and billing addresses, phone and fax number
• Mobile telephone number
• E-mail address
• Payment details such as credit card information
• Market research data, such as customer usage and buying patterns
Use and Disclosure of Personal Information
We never sell, rent or exchange mailing lists.
We use your Data for purposes, which may include:
• Processing orders, registrations and inquiries.
• Conducting market research surveys.
• Running competitions.
• Measuring interest in and improving our website, products, and services.
• Providing you with information about products and services we offer. You may stop the delivery of marketing emails by following the instructions accompanying a particular communication or by contacting us at customerservices@tvwalks.com.
• Resolving disputes, collecting fees, and troubleshooting problems.
We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except (1) to the extent necessary to complete that order or to provide services where the outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping) (2) to successors in title to our business, (3) in accordance with legal and regulatory requirements, or (4) as necessary, in TVW’s sole discretion, to protect the perceived rights, safety and property of TVW, users of our websites, and the public.
Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
We also use information in aggregate form (so that no individual user is identified):
• To build up marketing profiles
• To aid strategic development
• To audit usage of the site
Use of Cookies and Other Tracking Devices
We use cookies to help personalise your use of our site. A cookie is a small piece of information which is sent to your computer’s hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of our site, information about your computer such as the computer’s IP address and browser type, demographic data and, if you arrived at our site via a link from a third party site, the URL of the linking page. If you are a registered user this may include your name and email address for verification purposes.
We use information from cookies for purposes, which may include:
• Identifying returning users and registrants
• Enabling you to move more easily around our site
• Enabling us to operate the shopping cart process
• Tracking your use of our site to better develop our sites in accordance with your requirements
• Building up a demographic profile.
• If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you may choose to set your Web browser to not accept cookies. Further information on how to prevent cookies from being stored on your computer can be found on http://www.allaboutcookies.org under the ‘manage cookies’ section. Alternatively go to the help menu within your Internet browser.
From time to time we may permit 3rd party companies to set cookies on our site for purposes which may include market research, revenue tracking or to improve the functionality of the site.
Security Policy
TVW has appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss.
Transfer of Data
The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing TVW sites and communicating electronically with us you acknowledge and agree to our processing of personal data outside of the country in which you reside, including in the United States.
Access to Data
You may request a copy or send a correction of the personal information we hold about you by contacting the Privacy Officer at customerservices@tvwalks.com or writing to:
Privacy Officer
TVWalks.com, Salon House, 12 Swainson Road, London W3 7XB
We may charge the allowable fee under applicable law for provision of this information.
Children Under 13
We do not intentionally collect any information on children under 13 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.
Changes to this Policy
This policy is effective 4th May 2007. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes in legislation, best practice or website enhancements. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.
